Purchase Policy

We have done the designing, now you do the shopping!

Placing an Order
Hung Out To Buy is a Small Custom Design Boutique for children’s furniture & decor.  All orders must be submitted through our email to our designer Elizabeth, elizabeth@hungouttobuy.com.  It’s important that we communicate with you, just as a face to face designer would. Ensuring that you are purchasing the exact item(s) you want and that these item(s) will work for your child’s room design.

Orders can be placed 24 hours a day, 7 days a week through our email service by simply stating the collection name and the item description.  In return we will email you an invoice specific to your order.  You will them submit your payment to our Pay Pal account indicated on your invoice. If you have a question about pricing or payment please contact Hung Out To Buy.  elizabeth@hungouttobuy.com.  Please provide your phone number if you would like a phone call.

Since Hung Out To Buy is a Custom Design Boutique, we often have one of a kind items. Orders are filled on a first-come, first-served basis.

Hung Out To Buy will always ship orders complete unless otherwise specified.   All items will be ordered and shipped at the same time and indicated on one invoice.  If an order on one specific invoice can not ship complete due to delays from our artisans, Hung Out To Buy will incur the cost for shipping single items at a later date.

Payment & Sales Tax
Presently, Hung Out To Buy accepts credit card payments from Visa, MasterCard, personal checks, and cashier’s checks.   Credit cards are charged as soon as your order is placed.  With personal checks, orders will be shipped once your check has cleared our bank.

Orders are shipped from Oregon, which is a non-sales tax state.  Orders will incur no sales tax , however customers should consult applicable tax laws in their state.

Order Status
All orders are shipped within 4-6 business days when in stock & 4-6 weeks if out of stock.  This is an approximation. If there is a delay, you will be notified with an updated ship time.  We work with various artisans and often we are subject to their ability to fill orders. Experience has taught us that the order time we quote is very realistic.  Please allow plenty of time to receive your order to ensure that your design project runs smoothly.

Shipping transit times add one to three weeks to your lead-time depending on the shipping method used. Small items such as accessories and bedding are shipped via UPS or FedEx and should be delivered to the specified shipping address within five to seven days of the lead-time noted. Please note that transit times will vary depending on the pick-up and delivery shipping addresses and that Hung Out To Buy cannot be held responsible for delays beyond the estimated delivery times given.  Weather can greatly effect lead times.  For this reason, we ask for your patience if your order is held up do to issues beyond our control.

If a customer has given the wrong address, and your shipment is returned, you, the customer will be subject to shipping charges regardless of the dollar value of your order.  It’s important to always check the address on your invoice.

International Orders / Shipping
If you do not have an existing Freight Forwarder, international shipments will incur additional shipping charges. A customer service representative will contact you within one business day with your exact shipping charges. Please note that international orders will not be processed until final approval by the customer and will also require additional shipping time. Payments are processed upon final approval of the order. Duties and taxes are the responsibility of the customer/receiver. If you have questions, please email elizabeth@hungouttobuy.com

Security & Privacy
Presently Hung Out To Buy does not offer customer registration online.  However, during your order process, we may ask you to provide certain details about yourself including your name, e-mail and mailing address. When you order products, we will also need your billing and shipping information. This information should be as accurate as possible because we will use it for all contact, billing and shipping purposes.

Our customers  and their privacy are top priority at Hung Out To Buy.  We use the most secure transaction software available. All credit card orders are processed on a secure server. Any credit card or other personal information you provide Hung Out To Buy is protected by our secure sight.  We will never sell your personal information.

Terms & Conditions
When shopping with Hung Out To Buy, your authorization of your credit card or submission of payment in any form, indicates that you have read our Purchase Policies and that you agree to them.  Each time you place a new order, it’s important to read our Purchase Policy in the event of changes or updates.  All new orders apply to the updated Purchase Policy.

Our artisans’ rates and offerings may change from time to time. As a result, prices and availability of items in our collection are subject to change.  Pricing, availability, and changes will be posted on our website. If you do not see something you had hoped to purchase, email our designer at elizabeth@hungouttobuy.com indicating the item you are looking for.  She may be able to fill your request. When placing orders, charges reflected on your invoice, including merchandise prices, are subject to correction in the event of calculation or printing errors. If a pricing error occurs Hung Out To Buy will contact you before proceeding with your order.  Basically we are human and subject to human error. We appreciate your understanding.

While the Hung Out To Buy team works diligently to review the safety of all products, Hung Out To Buy cannot be held liable for accidents resulting in personal injury that involve a product purchased on the site. In addition, Hung Out To Buy is not responsible for copyright, registration or licensing infringement of products sold on the site.

Designer Consultation
Hung Out To Buy offers a free service for design consultations.  Most communication is encouraged through email.  Since we are a small Custom Boutique we can keep our costs down, our communication accurate and your design project moving forward when we have all requests in written form.

When speaking on the phone we ask that you choose the best time for you, via email, when your children are napping, playing and are occupied. This way we can ensure that decisions are being made accurately and productively.  Our designer has five kids of her own, and she can say from experience “phone in hand-kids want our attention”.  We appreciate any opportunity to chat with you about your design project.

Return Policy
All Custom Orders on non-returnable.  Our artisans are making orders exclusively for you.   For that reason we can not accept returns.  This is why we encourage you to email and speak with our designer before making purchases to ensure that the item(s) are correct for your design project.

If there are defects in a product, Hung Out To Buy will evaluate the defect and send a replacement. Replacements will take up to 4-6 weeks, the regular order time.  Hung Out To Buy will issue a “call tag” for the defective merchandise.  All defective merchandise must be put back into the same shipping package it came in, in order to receive a replacement or credit.

It’s important to keep in mind that no two items are exactly alike.  All sizing is Approximations only.  If you wish for an exact measurement, please contact Hung Out To Buy.  Human error is different than human creativity. Our artisans make ever effort to duplicate their creatively designed products as seen on our website, but there is never an exact precise duplicate unless automated, which we do not do.

Shipping & Pricing Structure
Hung Out To Buy makes every effort to keep our shipping costs down and in doing so we can pass along our savings to you.  Please note the following cost for all products shipped.

Purchase Total/Shipping Price
Up to $25.00…………$7.50
$26.00-$55.00……..$12.50
$56.00-$95.00……..$17.50
$96.00-$125.00……$22.50
$126.00-$155.00….$27.50
$156.00-$199.00….$34.50
$200.00 or More…..10% of your order

There is an additional fee for all international shipments. This fee is worked out and an estimated provided before purchase process is completed.

LOVED BEFORE

Hung Out To Buy has a pricing structure for some of our items that are  called “loved before.” Loved before items will always be introduced as loved before.  Duvet Covers, Shams, and Throw Pillows, along with some accessories will be shown as loved before items. Items that have all been loved before by a little girl or boy who grew up.  You get the look and feel of quality custom bedding at our loved before  pricing. Most of our design accents and bedding are brand new, unless otherwise noted loved  before.  We’ve created a crisp, fresh look for your  room at loved before pricing.  A look that will easily transition from toddler to teen.

Our Photos/Pictures

We love to tell stories with our pictures.  Mixing and matching to help you along in your process of designing and setting your project into motion.  Each picture, for all items for sale, gives a clear description in the caption of what is being sold in the picture.  If you see something in a picture that is not listed in the caption, scan the pages of our website or drop us an email begging to know how to get more of the story.

If you love our pictures and want to share them on your blog or other places, drop us an email so we can thank you, and perhaps share in the social media sharing.  We are very generous like that.

If you have ANY questions about Hung Out To Buy’s purchase policy, please email your questions before placing your order.  Thanks so much for taking the time to read through this policy.  We know it’s long, but it is necessary to communicate how Hung Out To Buy operates and the quality of service we offer.

Happy Shopping,

Elizabeth, your personal kids room designer